“Having Medicaid and all the help that I have is imperative for my baby”

There are moments in life when the strength of a mother is tested beyond measure, but in those moments, we discover the depth of her love, resilience, and unwavering faith.

For this mother, days are often a journey filled with both joy and heartache. She is a single mom, fighting for the life of her precious baby boy who, from the moment he was born, has faced unimaginable challenges. Her son was born with Down syndrome, and soon after, he was diagnosed with leukemia. For the first five months of his life, he needed oxygen just to breathe, his tiny body struggling in ways no parent should have to witness.

But despite the fragility of his health, this little boy, her angel, continues to fight every single day. Now six months old, he has started breathing on his own, a testament to his strength and the devotion of the mother. Every meal is carefully prepared by mixing milk and oatmeal to ensure he can swallow safely.

“He is my life, my angel sent by God,” she says. And with that belief, she faces the overwhelming obstacles of their journey together—one step at a time.

At a time when she felt lost and overwhelmed by the weight of her son’s medical needs, the hospital referred her to Charlotte Center for Legal Advocacy (Advocacy Center), where she found the guidance and support she so desperately needed. The Advocacy Center became her beacon of hope, offering the assistance and expertise necessary to help her navigate the complexities of securing Medicaid and ensuring that her son received the medical care he needed to survive and thrive. It was through the Advocacy Center’s guidance that she was able to access the critical resources that made all the difference in her son’s life.

The Advocacy Center helped her connect the dots, securing vital assistance that supported not only her son’s health but also her peace of mind as a mother. “Having Medicaid and all the help that I have is imperative for my baby,” she said.

Her story is one of faith, not just in God, but in the goodness of people who step in and offer help when it’s needed most. It is a reminder of the critical importance of programs like Medicaid and organizations like the Advocacy Center that support families in times of crisis. For this mother, these resources are not just numbers or policies—they are lifelines, the thread that holds her family together.

And as she watches her son take each breath, knowing how far he’s come, she remains forever grateful. Grateful for the love that fills her heart, grateful for every moment they have together, and most of all, grateful for the hope that her little boy continues to inspire. In the face of adversity, with a mother’s love and the right support, miracles are possible. And this mother, with her baby boy in her arms, will continue fighting for him—because that’s what mothers do.

Charlotte Center For Legal Advocacy Names New CEO

For Immediate Release: April 24, 2025

Kelly Lynn, Charlotte Center for Legal Advocacy, 980.202.7320, kelly.lynn@charlottelegaladvocacy.org

Charlotte, NC – Charlotte Center for Legal Advocacy (Advocacy Center), a nonprofit civil legal services organization committed to pursuing justice for those in need, is pleased to announce the appointment of Larissa Mañón Mervin as its new Chief Executive Officer. Mañón Mervin will officially assume the role on May 27, 2025.

Larissa Mañón Mervin brings a deep commitment to legal equity and a wealth of experience to the Advocacy Center. She currently serves as the Regional Managing Attorney of Legal Aid of North Carolina’s Piedmont region, where she oversees the Charlotte, Concord and Gastonia offices. She also serves as the Managing Attorney for the Charlotte office, where she manages the Charlotte office’s operations, personnel and case work in a variety of practice areas, including landlord-tenant, domestic violence, family and consumer law. Prior to serving as Regional Managing Attorney, Mañón Mervin worked in various roles at Legal Aid of North Carolina, including as supervising attorney with their statewide Pro Bono Program, supervising attorney with the Domestic Violence Unit at Legal Aid – Charlotte, and as a domestic violence staff attorney in the Concord, Raleigh and Durham offices. In those roles, Mañón Mervin primarily represented survivors of domestic violence, sexual assault and child abuse in their civil protection order cases. Throughout her career, Mañón Mervin has been a tireless advocate for marginalized populations, continually working to ensure access to justice and fairness in civil legal matters.

Mañón Mervin received her Bachelor of Arts degree, summa cum laude, from the University of North Carolina at Greensboro and her Juris Doctorate, cum laude, from Quinnipiac University School of Law. She completed her legal studies as a visiting student at the University of North Carolina School of Law after moving back to North Carolina, and she successfully completed an executive management leadership program at Harvard Business School last year.

Mañón Mervin serves on various boards and bar associations, including the American Bar Association, North Carolina Bar Association, Cabarrus County Bar Association, and Mecklenburg Bar Association. She has received numerous awards for her work and commitment to justice, including the Charlotte Business Journal’s 40 under 40, North Carolina Lawyers Weekly and The Mecklenburg Times’ 50 Most Influential Women, the Power 100 awarded by the Congressional Black Caucus Foundation, National Bar Association and Washington Bar Association, and the Ronda F. Williams Professionalism Award.

“I am incredibly grateful for the opportunity to lead the Advocacy Center at such a pivotal time in our community’s history,” said Mañón Mervin. “Access to justice is vital in protecting the rights of our most vulnerable neighbors. Using the rule of law to ensure safety and stability to those in need is the responsible, wise and compassionate thing to do. It is what the advocates at the Advocacy Center do every day, and I’m excited to join such a dedicated group of professionals in this righteous and necessary work.”

The Board of Directors expresses deep appreciation for Kara Moskowitz, who has served as Interim CEO for the past year, as well as Cassidy Estes-Rogers, who has served as the Interim COO, each of whom guided the organization through a time of transition with grace and dedication.

“We are thrilled to welcome Larissa Mañón Mervin to the Advocacy Center,” said Ed O’Keefe, Chairperson of the Board of Trustees for Charlotte Center for Legal Advocacy. “Her strategic vision, legal expertise and passion for justice make her the right leader to guide us forward. We are equally grateful to Kara Moskowitz and Cassidy Estes-Rogers for their steady leadership during the interim period.”

The Charlotte Center for Legal Advocacy provides legal services in areas such as health care access, immigration, consumer protection, public benefits, tax clinics and more. With Mañón Mervin at the helm, the organization looks forward to deepening its impact and continuing its fight for equal justice under the law.

About Charlotte Center for Legal Advocacy

Charlotte Center for Legal Advocacy can provide those in need with information, advice and advocacy in consumer protection, home preservation, health care access and public benefits, immigration, tax assistance and more. Our mission is to pursue justice for those in need. Our vision is to build a just community, where all people are treated fairly and have access to legal representation to meet their basic human needs of safety, economic security and stability. Learn more at charlottelegaladvocacy.org.

Our Health Insurance Navigators Are Leading the Way in Healthcare Access, and Now They’re Award-Winning

At Charlotte Center for Legal Advocacy, we know that access to healthcare changes lives—and so does the dedication of the people who help make that access possible.

As a part of the North Carolina Navigator Consortium, our federally certified Health Insurance Navigators provide free, unbiased assistance to individuals and families who need help navigating health insurance options under the Affordable Care Act (ACA), along with Medicaid and other federal and state programs.

Advocacy Center Navigators Honored with Statewide Award for Impact on Healthcare Enrollment

In March, our Health Insurance Navigators received the Consortium Member Impact Award from the NC Navigator Consortium. This recognition celebrates the Navigators’ exceptional contributions to public health through their work supporting Affordable Care Act (ACA) and Medicaid enrollment efforts across North Carolina.

The award was presented during a special gathering in Raleigh that marked two major milestones: the 15th anniversary of the ACA and the enrollment of more than 640,000 North Carolinians in Medicaid expansion. Navigators from across the state joined community partners and fellow advocates to celebrate these achievements.

Advocacy Center Navigators Recognized at Assister Appreciation Event

In April, two Advocacy Center Health Insurance Navigators received top honors at the North Carolina Annual Assister Appreciation Event in Greensboro.

Tanja Pauler was named Navigator of the Year. This award goes to a Navigator who has shown exceptional dedication and outstanding service throughout the year, continuously going above and beyond to help our communities navigate the healthcare system and access health coverage. 

Natalie Marles, Health Insurance Navigator Project Manager, shared:

Since joining the CCLA team in 2022, Tanja has been an incredible addition to our team in the constantly changing world of access to healthcare. Her dedication, expertise, and strong integrity have raised the bar for what it means to advocate for those trying to navigate the often-tricky world of health coverage. Tanja has tackled some of the toughest challenges in our field, especially those involving agent and broker fraud and the complexities of Medicaid eligibility during the expansion. These are not easy topics to navigate; they demand a deep knowledge of policy, attention to detail, and a heartfelt commitment to clients’ well-being. Tanja brings all of this—and so much more—every single day. Her clients see her as not just a Navigator, but as a trusted friend and advocate. Her colleagues think of her as a go-to resource, a collaborative partner, and a caring presence. We all know her work has made a real impact on the lives of many people. Tanja, your professionalism, compassion, and tireless commitment to helping your clients embody the spirit of this award.

Natalie Marles was honored as the Health Access Champion, a recognition reserved for those who go above and beyond in their efforts to ensure North Carolinians can access vital healthcare services and coverage. Natalie’s leadership has been critical in supporting our team and driving impact across the region.

Julieanne Taylor, Interim Director of the Family Support & Health Care Program, said:

Since becoming the Navigator Program Manager at the Advocacy Center, Natalie has worked tirelessly with her team to reach as many North Carolinians as possible to ensure they have access to healthcare. Natalie’s passion for helping others is evident in her fearlessness to fight for immigrant families and those who are underserved in our community. Natalie is a trusted community leader and has cultivated relationships with countless partner organizations across North Carolina to expand her impact in the healthcare arena. Natalie has hosted Health & Human Services Secretary Xavier Becerra, Vice President Kamala Harris, and has been recognized by Former NC Governor Roy Cooper for her Medicaid Expansion efforts. Natalie is beyond deserving of this honor and we are so proud of the incredible work she does everyday. Congratulations, Natalie!!

We are so proud of both Tanja and Natalie and grateful for the dedication they bring to this work. Their commitment makes a difference every single day.

If you or someone you know needs help understanding their health coverage options, our team is here to help.

Call 980-256-3782 or visit www.ncnavigator.org to schedule a free appointment.

2024 Annual Report: A Year of Advocacy and Impact

In FY 2024, Charlotte Center for Legal Advocacy served 11,774 individuals across our community.

One of them was Renai (pictured second from the right with her sister and their grandchildren). When Renai faced the threat of losing her home to an unexpected lien, she turned to the Advocacy Center for help. With support from our advocates, Renai navigated complex legal proceedings and committed to a five-year repayment plan to save the house where her mother—Big Mama—raised their family. A home filled with generations of memories and milestones. In October 2024, Renai made her final payment, ensuring her family’s home—and Big Mama’s legacy—remains a place of love and community for generations to come.

Explore more of the stories, the numbers, and the people who shaped our year:

2024 Annual Report: Message from our Chairperson

The Board of Trustees is deeply grateful to our dedicated CCLA staff, donors and many supporters. In 2024, the Advocacy Center faced and succeeded through multiple challenges and changes.

Through the incredible focus and hard work of our committed staff, we continued to deliver legal services for thousands of clients. In particular, we wish to recognize the leadership of Kara Moskowitz, who has served ably as our interim CEO, assisted by the indomitable Cassidy Estes-Rogers as Interim Chief Operating Officer. At the same time, driven by Kelly Lynn, who while new to her role as Chief Philanthropy Officer, has revitalized our funding efforts. Kelly, ever resilient, persuasive and creative, has worked with Legal Aid of North Carolina to hold our first major fundraising event since 2019, the Access to Justice Breakfast. On February 20, despite snow, to a sold-out audience of 500, the Advocacy Center and Legal Aid presented their combined efforts to serve the underserved.

We are also grateful to our many funders. From IOLTA to Mecklenburg County and the Levine Foundation, and so many others, you have allowed us to deliver on our mission to address systemic inequalities. You have also supported our efforts to empower clients through comprehensive legal representation, advocacy and education.

As board chair, I am thankful to my fellow board members. They have dedicated many hours to oversight, fundraising and governance. We are proud to have significant and complete giving from our board. Our board has also evolved, adding and retaining members with experience serving our client community as well as representatives from Charlotte’s largest employers, including Bank of America, Wells Fargo, Ally, and many large law firms. Our board now stands at 19 members, each of whom has delivered their talents to serve the Advocacy Center.

Under Kara and Cassidy’s leadership, our operations and finances have also improved. As an example, we have hired Labeebah Doe as VP of Finance and retained Ascend Nonprofit Solutions to support our accounting. Ascend supports the operations of many large nonprofits in Charlotte, including United Way and the Council for Children’s Rights. Importantly, our financial status is stable and improving.

Our search for a CEO is complete. With the help of search firm Coleman Lew Canny Bowen, we named Larissa Mañón Mervin as our next CEO, starting on May 27, 2025. Her strategic vision, legal expertise and passion for justice make her the right leader to guide us forward. 

In sum, the Charlotte Center for Legal Advocacy continues to provide access to justice for people in our community who need it the most. Here we are pleased to report in detail on the past year’s overall impact of our organization and our successful programs. We also want to share more about the individuals and families whose lives are better today because of the civil legal services provided by the Advocacy Center.

Throughout our efforts to meet our challenges, we have remained true to our mission. We work to ensure people can access health care and public benefits. We help people avoid foreclosure and stay in their homes. We give peace of mind by preparing end-of-life documents. We fight for immigrants and help them receive asylum so they will not be in fear of having to leave the country. We resolve stressful tax disputes so people can be on firmer financial footing. We serve our greater Charlotte community through our legal expertise and efforts to advocate on their behalf.

We are grateful to our partners… our funders… our pro bono attorneys… our staff and board of trustees… It takes all of us to resolve issues that are holding people in our community back. And while we look back to provide you with this impact report, we also look forward to the opportunities to serve even more people in the future with your support. We believe in justice for all.

With sincere gratitude,
Ed O’Keefe
Chairperson of the Board of Trustees