Contact us


Monday – Friday
8:30 a.m. – 5:00 p.m.


1431 Elizabeth Ave.
Charlotte, N.C. 28204

Contact Us by Phone

Client help line: 704-376-1600
Outside Mecklenburg County: 800-438-1254
Línea de Ayuda para Los de Habla Español: 800-247-1931
CARES Act Paycheck Protection Program for Nonprofits: 980-256-3791
Expunctions of Criminal Records: 704-376-1600 ext 510
Health Insurance Navigator: 980-256-3782 (Cabarrus, Mecklenburg, Union counties)
Health Insurance Navigator: 1-855-733-3711 (Statewide)
Legal Services for the Elderly Hotline: 704-334-0400
N.C. Low-Income Taxpayer Clinic: 980-202-7329
Unemployment Insurance Hotline: 980-256-3979
Veterans Legal Services Hotline: 704-808-4144
Administrative calls: 980-202-7368
Fax: 704-376-8627

Media Requests

Please contact development director Brittney Coleman at

Community Presentation Requests

Please fill out our community presentation request form here.

Other Requests

Please email