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Need help preparing your taxes? Connect with these helpful FREE resources to get started.

If your household income in 2025 was $67,000 or less, you could qualify to have your taxes prepared and submitted through the IRS Volunteer Income Tax Assistance (VITA) program.

VITA sites are available in all 50 states.

Locations in Mecklenburg County: About Us (communitylinknc.org)

Outside Mecklenburg County: Get Free Tax Prep Help (treasury.gov)

AARP Foundation Tax-Aide provides in-person and virtual tax assistance to anyone free of charge, with a special focus on taxpayers who are over 50 or have low to moderate income. Tax-Aide volunteers are located nationwide and are trained and IRS-certified every year to ensure they understand the latest changes and additions to the tax code.

Make an appointment: AARP Foundation Tax-Aide Service

GetYourRefund.org is a non-profit website built in partnership with the IRS-certified Volunteer Income Tax Assistance (VITA) sites nationally. The service provides tax filing assistance to families earning less than $67,000 a year.

You will have to upload photos of your ID, answer questions about your tax situation, and upload your tax documents. A tax specialists will call you on the phone to discuss your taxes, answer any questions, and complete your filing. Their trained volunteers can also help you file tax returns for previous years and make sure you receive the tax credits you qualify for.

Visit GetYourRefund.org and click “Get Started”.

Direct File is a digital service that allows taxpayers to file their federal and state taxes directly with the government—for free! Following a successful pilot in 2024, the IRS made Direct File a permanent tax filing option. This year, Direct File is available to eligible taxpayers in 25 states, including North Carolina. Direct File is available in both English and Spanish.

Learn more at directfile.irs.gov.

The IRS Free File lets qualified taxpayers prepare and file FEDERAL income tax returns online using guided tax preparation software at an IRS partner site or on Free File fillable forms. It’s safe, easy and no cost to you. Those who don’t qualify can still use Free File Fillable Forms. Options are available in English and in Spanish.

Learn more at IRS Free File

Having trouble with the IRS? Do you need assistance with an audit? Is the IRS taking money from your paycheck even though you disagree with a tax bill it sent you? 

The North Carolina Low-Income Taxpayer Clinic at Charlotte Center for Legal Advocacy helps taxpayers understand and manage their tax issues.  Learn more about how we can help.