What we do

Health Insurance Navigator

As a member of the North Carolina Navigator Consortium, Charlotte Center for Legal Advocacy provides free, unbiased advice to residents of Mecklenburg County, helping families and individuals choose plans that are best for them within the health insurance marketplace implemented under the Affordable Care Act (ACA).

Our federally certified Navigators are extensively trained in the insurance plan options offered by the marketplace, in addition to cost-sharing reductions and premium tax credits eligibility that will help individuals and families better afford their health insurance.

Local residents have the opportunity to schedule appointments with Navigators to receive assistance in applying for health insurance plans and pursuing tax credits and reductions, as well as help enrolling in other federal and state healthcare programs, such as Medicaid and the Children’s Health Insurance Program (CHIP). Additional assistance is provided to consumers who are disabled, do not speak English or are unfamiliar with health insurance.
To schedule a free  appointment with a local Navigator, please use the statewide appointment hotline at 1-855-733-3711 or online at www.ncnavigator.net.

Helpful links:

The ACA: What you Need to Know and How You Can Help
Immigrant Eligibility for Public Benefits in NC
#CoverageMatters: Stories of Coverage

For more information or to apply for health insurance:

Go online at www.healthcare.gov or https://epass.nc.gov

Or call 1-800-318-2596.