What we do

Health Insurance Navigator

As a member of the North Carolina Navigator Consortium, Charlotte Center for Legal Advocacy provides free, unbiased advice to residents of Mecklenburg County, helping families and individuals choose plans that are best for them within the health insurance marketplace implemented under the Affordable Care Act (ACA).

Our federally certified Navigators are extensively trained in the insurance plan options offered by the marketplace, in addition to cost-sharing reductions and premium tax credits eligibility that will help individuals and families better afford their health insurance.

Local residents have the opportunity to schedule appointments with Navigators to receive assistance in applying for health insurance plans and pursuing tax credits and reductions, as well as help enrolling in other federal and state healthcare programs, such as Medicaid and the Children’s Health Insurance Program (CHIP). Additional assistance is provided to consumers who are disabled, do not speak English or are unfamiliar with health insurance.

To schedule a free  appointment with a local Navigator, please use the statewide appointment hotline at 1-855-733-3711 or online at www.ncnavigator.net.

Open Enrollment Nov. 1 – Dec. 15 2019


Get Govered for 2020!

Navigators are available Monday through Friday 9 a.m. to 5 p.m. across Cabarrus, Mecklenburg and Union counties. Make a free appointment today:

  • Call 1-855-733-3711

Walk-in or make an appointment for our enrollment events every Wednesday (4 to 8 p.m.) and Saturday (9 a.m. to 4 p.m.) through Open Enrollment! Last Chance Event Sunday, December 15, 12 – 8 p.m.

For more information or to apply for health insurance:

Find a navigator near you: ncnavigator.net or call 1-855-733-3711

Or sign up on your own:www.healthcare.gov or call 1-800-318-2596

Apply for benefits and services online: https://epass.nc.gov

For additional assistance, email navigator@charlottelegaladvocacy.org.

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Health Insurance Options for Immigrant Families

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