Category: Consumer

Struggling with Property Taxes? Free help is Available for Eligible Homeowners

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With property values soaring across North Carolina, many homeowners are finding it increasingly difficult to keep up with their housing costs, including property taxes. However, relief is available for eligible residents. North Carolina offers property tax assistance to low-income elderly, disabled individuals, and disabled veterans. If you qualify, you could receive a significant reduction in your property tax burden—but you must apply before June 1, 2025.

Need Help Applying?

Charlotte Center for Legal Advocacy is here to help. Our team can assist low-income elderly, disabled individuals, and disabled veterans in preparing their North Carolina property tax relief applications. Call 980-256-7952 to learn more about eligibility for our services.

Additionally, you can attend our property tax clinic for in-person assistance:

Date: April 16, 2025
Location: Charlotte Center for Legal Advocacy, 5535 Albemarle Road, Charlotte, NC 28212
Time: 9:30 a.m. – 1:00 p.m.
Register: Call 980-256-7952 to schedule an appointment.

Who is Eligible for Property Tax Relief?

If you are a qualifying homeowner, you may be eligible for an exclusion of either $25,000 or 50% of your home’s taxable value (whichever is greater). To qualify, you must meet the following requirements:

  • Your name must be on the deed or title of your residence as of January 1, 2024.
  • The home must be your primary residence.
  • You must be a North Carolina resident.
  • You must be at least 65 years old or totally and permanently disabled. (A total and permanent disability means a condition that prevents you from obtaining gainful employment.)
  • Your household income (including your spouse’s) must be $37,900 or less for 2024.

Special Property Tax Relief for Disabled Veterans

Disabled veterans in Mecklenburg County may qualify for an additional property tax benefit. If eligible, they may receive an exclusion of the first $45,000 of their home’s taxable value. To qualify:

  • The veteran must have received an honorable discharge.
  • The home must be occupied by the disabled veteran.
  • The veteran must be 100% totally and permanently disabled due to a service-connected injury.
  • Surviving spouses (who have not remarried) of qualifying disabled veterans may also be eligible.
  • There is no age or income limitation for this exemption.

How and When to Apply

Applications must be submitted to the Assessor’s Office between January 1st and June 1st, 2025.

Saving Big Mama’s House: Renai’s Story

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Renai sat in the living room, her fingers tracing the edges of the worn, yellowed pages in front of her. The large notebook she pulled out was bursting with legal documents—court filings, letters from creditors, and a maze of legal jargon that had become her constant companion. Each sheet represented a small victory, a relentless fight to keep her home—a home that had sheltered multiple generations of her family for over 50 years.

Big Mama, her late mother, had bought the house in 1971, a year marked by struggle and triumph. The house wasn’t just four walls and a roof. It was the heart of their family and the pulse of the neighborhood. Big Mama was the matriarch in every sense—her spirit so large it filled the entire block. She didn’t just raise her own children here; she raised the community. Everyone was welcome, whether they needed a meal, a place to sleep, or simply someone to talk to. Renai grew up in that environment, watching her mother offer sanctuary to anyone in need. Big Mama’s kindness was legendary.

That same spirit coursed through Renai’s veins. When her own children were born, they took their first steps on the wooden floors of the house. Their laughter echoed in the backyard, where tents were often set up for nights spent under the stars. It was more than just a yard—it was a world of memories. Every summer, the family hosted reunions there, filling the space with the sound of music, cousins running wild, and stories passed down from the elders. The grandkids loved exploring the trail just beyond the yard, a secret path that connected them to nature and generations past.

But the heartache came when Big Mama fell ill. Watching the woman who had been a pillar for so many slowly fade was unbearable. In 2017, when Big Mama passed, Renai thought the worst of her sorrow had come and gone. She was wrong. Not long after, a letter arrived. Despite the house being paid off, the nursing home slapped a lien on the property for $2,875—an insignificant amount in the grand scheme of things, yet enough to threaten everything. The very home that Big Mama had worked double shifts and overtime to keep was now at risk.

Renai felt a rage mixed with helplessness. How could a mere $3,000 cost them their legacy? Selling the house wasn’t an option—it would mean erasing everything her mother had built, everything their family stood for. Renai’s hands shook as she ran her fingers through her hair. She thought of the generations before her and those to come. Losing this house would sever the ties to her past, her future, and her identity.

Desperation pushed her to the Advocacy Center, a last-ditch effort to save what she could. The process wasn’t easy. Renai found herself drowning in legal terms and bankruptcy proceedings, but with the Center’s help, she filed for Chapter 13 bankruptcy, allowing her pay off the now $27,000 debt due to the foreclosing attorney’s fees. It was a decision that came with sacrifices. For the next five years, Renai, now retired and living on social security, spent more than half of her monthly income on the settlement. Each payment was a painful reminder of the struggle, but it also fueled her determination. She couldn’t let her mother’s home slip through her fingers.

Renai remembered the late nights her mother spent working, her hands worn from years of labor, and her heart swelled with resolve. Renai wasn’t just fighting for herself; she was fighting for her mother’s legacy, for her children’s memories, for the future generations that would walk these halls.

Finally, in early October 2024, after years of stress and sacrifice, Renai made the last payment. The house was safe. Tears welled in her eyes as she stood in the living room, the afternoon sun streaming through the windows. She could almost hear Big Mama’s voice, strong and proud, echoing in the silence.

“I was determined to not let this happen,” Renai said, her voice thick with emotion. “This was my mama’s house. She worked two jobs and overtime to pay for this house, and I couldn’t let it go. This has always been Big Mama’s house, and I can’t even imagine losing it.”

Now, as she looked out into the yard, the echoes of children’s laughter and family gatherings filled the air. This wasn’t just a house. It was a sanctuary, a fortress of love and resilience. Renai smiled, knowing that her family would continue to thrive here, just as they always had.