Privacy Policy

Charlotte Center for Legal Advocacy is committed to honoring the privacy of its supporters and website visitors at all times. This privacy policy was created to demonstrate our commitment to the privacy of website visitors. We reserve the right to modify this policy at any time without notice. By browsing this site, you consent to this privacy policy.

There are links throughout our site to provide additional information. We are not responsible for the content or privacy practices of any website other than our own.


What information do we collect?

Our web server automatically recognizes each visitor’s domain name but does not automatically collect personally identifiable information.

There are times, such as when you contact us, donate, sign up for our email lists, or enroll in SMS programs, when we collect specific personal contact information, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • SMS consent and communication preferences
  • Payment information (for donations)

We collect and maintain personal information that is specifically and knowingly provided to us by individuals or their representatives. If you choose to provide personally identifiable data, you may receive future information from us by mail, electronically, by telephone, or by SMS advising you of upcoming events, services, opportunities, or organizational updates. If you do not wish to be contacted by one or more of these methods, you may opt out at any time.


How do we use your information?

We may use the information collected to:

  • Provide legal services, resources, and updates
  • Process donations and transactions
  • Send email newsletters or updates
  • Send SMS messages you have opted in to receive
  • Respond to your inquiries
  • Provide appointment reminders and service‑related notifications
  • Communicate about volunteer or support opportunities

Do we disclose personal information to other parties?

We do not sell, rent, or exchange email addresses, SMS consent, or financial information to partners or other businesses.

We will only share personally identifiable information when:

  1. Required by law
  2. Necessary to complete an authorized operation (such as processing a credit card transaction)
  3. You request that the information be shared

SMS consent is never shared with third parties or affiliates. We do not send mailings on behalf of other organizations.


Security

We make every effort to ensure secure collection and transmission of sensitive user information using industry‑accepted encryption methodologies such as SSL (Secure Sockets Layer).


Links to Other Websites

Our website contains links to other sites. We are not responsible for the content or privacy practices of other websites.


Changes to This Policy

We reserve the right to update this Privacy Policy at any time without notice.


Contact Us

If you have questions or comments:
Email: informationtechnology@charlottelegaladvocacy.org
Mail:    Charlotte Center for Legal Advocacy
            P.O. Box 25558
Charlotte, NC 28299

Please click here for our SMS terms and conditions.