“I have a heart and a love for helping individuals who are disenfranchised, marginalized, and often overlooked in society. I love helping people in meaningful ways. I have been able to be a helping hand, an empathetic listener, companion, and comforter to so many of the people I’ve met by way of the Advocacy Center. I love making a difference, no matter how seemingly small, one life at a time.“

Experience

• Kierra provides person-centered advocacy to help N.C. beneficiaries navigate the heath care and public benefits systems. Under NCMedHelp’s umbrella, she works to resolve barriers to care, navigate formal disputes, correct system and enrollment errors, and provide education and connection to resources (including legal aid, social services, etc.). Prior to that, Kierra served as part of the NC Medicaid Ombudsman Project, and before that as Human Resources Specialist at the Advocacy Center, completing a wide variety of services, including maintaining and processing payroll, overseeing new hire orientation and onboarding, and more. Kierra’s first role at the Advocacy Center was the Administrative Specialist for the Family Support and Health Care Program to assist with its various needs.

Education

• Western Carolina University, Bachelor of Science in Psychology
• Western Carolina University, Bachelor of Science in Business Administration and Management
• Adult Mental Health First Aid USA Certification
• Transformative Justice Coalition Fellow

Professional Affiliation

• TPWC Leadership Trainee, Media and Marketing Teams

Community Affiliations

• East Charlotte Community Outreach
• Joshua Education Services, Board Member