COVID-19 Updates: Tax Assistance

Updated June 25, 2020

Tax Assistance

From our N.C. Low-Income Tax Clinic team: Charlotte Center for Legal Advocacy’s North Carolina Low-Income Taxpayer Clinic is available to help taxpayers experiencing problems with the IRS, trying to understand changes to tax season and any other developments resulting from COVID-19. We are currently working all tax cases by mail and phone, while monitoring policy changes at the federal and state level. Anyone with questions can contact us by phone (704-376-1600) or online.

Need assistance with paying your property tax? The Charlotte-Mecklenburg HOMES program reduces the total amount of taxes due for a qualifying recipient’s primary residence. The amount granted will be equal to up to 25% of the Mecklenburg County tax amount on the last available tax bill, rounded to the nearest dollar, not to exceed $440. To learn more about eligibility and how to apply, click here.

IRS closes e-service help lines: (March 27) The IRS is closing its e-service help phone lines as well as help desks for filing returns electronically and Affordable Care Act information returns until further notice. The IRS is also unable to answer questions about stimulus payments currently. Taxpayers with questions can still call 1-800-829-1040 to get tax questions answered between 7 a.m. and 7 p.m. local time.

This announcement does not affect taxpayers’ ability to file their taxes by mail or online, and collections from the IRS are still mostly suspended.

IRS announces People First Initiative: (March 25) The IRS announced it will be adjusting procedures to “ease the burden on people facing tax issues” during the COVID-19 outbreak. These new changes include issues ranging from postponing certain payments related to Installment Agreements and Offers in Compromise to collection and limiting certain enforcement actions. The IRS will be temporarily modifying procedures as soon as possible; the projected start date will be April 1, and the effort will initially run through July 15. During this period, to the maximum extent possible, the IRS will avoid in-person contacts. However, the IRS will continue to take steps where necessary to protect all applicable statutes of limitations. Read more.

Tax Day deadline pushed back 90 days to July 15 for Federal and State Taxes: (March 20) The U.S. Treasury has moved the deadline to file federal income taxes from April 15 to July 15. Now taxpayers have until July 15 to file and pay.

North Carolina has since announced that it will also move its deadline to July 15. However, due to the state’s tax statute, people who do not pay their taxes by April 15 will begin to accrue interest on their taxes. This interest will not apply if taxpayers make payments by the July 15 deadline. Read more.

Free Filing for Taxes is still available: (March 20) Taxpayers whose adjusted gross income is $69,000 or less with access to a computer, cell phone, and internet can go to the IRS Free File site, choose a third-party preparer and file their taxes for free: apps.irs.gov/app/freeFile/

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